Nb problems raised / Head
Our target is to establish the culture of continuous improvement. An organization continuously improving is an organization that can systematically deal with all its small problems before they turn big !
On site APPLICATION
The easiest way to make this process systematic is to include it into the weekly stand up routine. As a KPI, fix the number of problems that are raised. your local CI referent can be the leader of the KPI
Lead an effective Stand up meetings Set the Problem detection routines : Gemba walk, Gemba Stand ... Know & apply methodological know-how to lead a problem resolution